Client Management
Deliver a Premium Client Experience
TrainerMetric's Client Management transforms how you engage with clients, from consultation to ongoing training. Create a consistent, evidence-based experience that sets your brand apart, enhances client retention, and ensures service continuity—even when trainers transition.
The Complete Client Management System for Premium Personal Training
Digital Client Profiles That Eliminate Data Loss
Stop losing valuable client information when trainers leave your business. TrainerMetrics centralizes all client data in secure digital profiles that belong to your business—not individual trainers—ensuring continuity of service and protecting your client relationships.
Maintain comprehensive digital records, including assessment history, goals, workouts, progress photos, and trainer notes in one centralized system
Automatically create client profiles through direct integration with your MMS, eliminating double entry and ensuring accuracy
Facilitate seamless trainer transitions with complete client history visibility, preventing service disruption and enhancing client retention
Deliver Personalized, Data-Driven Training Programs
Transform generic training sessions into evidence-based, personalized programs that demonstrate your value. TrainerMetrics provides the tools to track client progress, visualize results, and showcase the effectiveness of your service.
Track client progress with 90+ standardized assessments and direct integration with body composition scanners, providing objective data to validate your approach
Generate professional, branded reports that visualize client progress and reinforce the value of your services
Create customized programs that balance standardized protocols with individual client needs, delivering consistent quality with a personal touch
Enhance Communication and Client Engagement
Keep clients connected to your brand and their fitness journey between sessions. TrainerMetrics enhances client engagement with digital tools that display progress, upcoming sessions, and assigned workouts—all accessible through your branded mobile iOS or Android app.
Provide clients with a branded mobile app where they can view their schedule, assigned workouts, and track progress over time
Document all client interactions in a centralized journal, ensuring nothing falls through the cracks, and every team member stays informed
Maintain a secure file repository for client documents, videos, images, and forms that keeps everything organized and accessible
Comprehensive Client Management Features
Digital Client Profiles
Create complete digital profiles for every client with automatic syncing from your MMS. Store all client information in one secure location that belongs to your business, not individual trainers.
Assessment & Progress Tracking
Access 90+ standardized assessments with automatic calculations and comparative norms. Track progress over time with visual charts and professional reports that demonstrate the value of your services.
Body Scanner Integration
Seamlessly integrate with industry-leading body scanners to automatically import body composition data. Visualize changes over time and provide clients with tangible evidence of their progress.
Digital Forms & Documentation
Replace paper-based intake processes with digital forms and electronic signatures. Ensure liability documentation is completed and easily auditable through comprehensive reporting.
Client Communication
Document all client interactions in a centralized journal. Create a complete timeline of assessments, workouts, and notes that ensures continuity of service regardless of staff changes.
Branded Client Experience
Provide clients with a branded iOS or Android mobile app where they can access their schedule, workouts, and progress. Reinforce your brand identity and premium service offering between sessions.
Real Results From Real Fitness Businesses
“TrainerMetrics transformed how we manage our personal training sales. We’ve increased our resign rate by 32%, improved lead conversion by 28%, and our trainers are actually excited about business plan reviews now that they have the data they need at their fingertips.”
35%
average increase in personal training revenue
42%
improvement in lead-to-client conversion
27%
increase in average package value
3.5 hours
saved weekly sales reporting per location